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How hello777 Handles Your Personal Data

Your account data — including your registered details, wallet transactions via DANA, OVO, or GoPay, and session activity — is handled under this Privacy Policy.

DANA, OVO, GoPay transaction data protectedNo third-party data salesAccount access secured with OTP verificationData retention aligned to account activityContact us to request data changes
hello777 How hello777 Handles Your Personal Data
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How We Protect and Manage Your Data

Account Security

Every login is verified through an OTP sent to your registered contact. Suspicious access attempts trigger an automatic account hold until you confirm your identity.

Cookie Controls

We use session cookies to keep you logged in and remember your preferences. You can clear or block cookies through your mobile or desktop browser settings at any time.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable rules in your region.

Requesting Changes

You can ask us to correct, export, or delete your personal data by contacting support via live chat or email. We will confirm receipt and act within a reasonable timeframe.

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How to Reach Us About Your Privacy

Live Chat Open the chat widget from any page on hello777 to reach our support team. Available around the clock for account and data queries.
Email Support Send your data request or privacy question to our support address. We aim to respond within one business day for account-related matters.
Account Help Centre Log in to your account and navigate to the Help section to submit a data access or correction request directly tied to your account record.

Your Privacy Questions Answered

We collect your name, contact details, and the e-wallet identifier you use — DANA, OVO, or GoPay. Device and session data is also logged to secure your account access.

We do not sell your data. Payment data passes through your chosen e-wallet provider's own channel. We share data only where required by applicable law in your region.

Contact us via live chat or email with your account details. We will locate your record and provide a summary of the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through live chat or the Account Help Centre. Some records may be retained for the period required under applicable regional rules before full removal.

Transaction references are stored in encrypted form. We do not hold your e-wallet PIN or full account credentials — those stay within each payment provider's own secure environment.

Session cookies keep you logged in and remember your language setting. You can manage or clear cookies through your browser settings without losing your account data.